Terms of Service

1. Introduction

Welcome to SchoolAI's Terms of Service agreement. This agreement governs the use of the SchoolAI software and related services (the "Service") provided to Districts, Schools, and Educators ("the Customer") by SchoolAI ("the Company"). By using the Service, you agree to be bound by the terms of this agreement. If you do not agree to these terms, do not use the Service.

Furthermore, if you are an Educator in a private or public Institution, you represent and warrant to us that you are authorized to agree to these Terms on behalf of your organization and provide consent on behalf of your Students. Additionally, as an educator, you represent and warrant that SchoolAI shall be considered a School Official, as defined by FERPA, with a legitimate educational interest, and performing services otherwise provided by the educator.

SchoolAI complies with (and facilitates compliance with) applicable law, including the Family Educational Rights and Privacy Act (FERPA) and Children's Online Privacy Protection Act (COPPA). We rely on consent by the Educator User as the basis for collecting this information. If you are a parent, guardian, or teacher and believe that your child or student under the age of 16 has provided SchoolAI with personally identifiable information without your consent, please notify hello@schoolai.com so that we can promptly delete the information from our servers.

2. Accounts

SchoolAI provides two types of account: Individual accounts or institution accounts. Both account types are intended for Educators and Administrators. Each account type offers multiple tiers for usage and features.

Students do not need accounts for use cases that may be enabled by Educators and Administrators.

This section outlines the process for creating and managing user accounts, including guidelines for appropriate use and deletion of personal information.

To use the Service, the Customer must create an account with SchoolAI. The Customer is responsible for maintaining the security of its account and ensuring that its users comply with the terms of this agreement. The Company reserves the right to terminate or suspend the Service in the event that the Customer or its users violate the terms of this agreement. Users may request the deletion of their personal information by contacting SchoolAI at hello@schoolai.com.

Educators and Administrators are not authorized to share their account credentials. Authorized users are responsible for maintaining the confidentiality of passwords associated with their account and are responsible for all activities that occur under their account.

Furthermore, you are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you. If you become aware of any unauthorized use of your password or of your account, you agree to notify SchoolAI immediately at hello@schoolai.com.

3. Data Privacy: This section includes a detailed privacy policy that explains how the company handles and protects sensitive data, including compliance with applicable laws and regulations. Here is an example:

Data Privacy

SchoolAI respects the privacy of its users and is committed to protecting their personal information. SchoolAI's privacy policy is available here. SchoolAI is compliant with all applicable laws and regulations, including FERPA and COPPA. SchoolAI employs industry-standard security measures to protect personal information, including encryption, hashing, and salting. SchoolAI regularly reviews and updates its security practices to address evolving threats and vulnerabilities.

4. Limitations on Use:

The Service is intended to be used by Educators, Administrators, Students, and other school faculty for educational purposes only. The Customer agrees to use the Service in compliance with all applicable laws and regulations. The Customer shall not use the Service to engage in any activity that is illegal or violates the rights of others. The Company reserves the right to terminate or suspend the Service in the event that the Customer or its users violate the terms of this agreement.

5. Intellectual Property:

The Service and all associated intellectual property, including but not limited to patents, trademarks, and copyrights, are owned by SchoolAI. The Customer agrees not to reproduce, modify, distribute, or create derivative works based on the Service or any associated intellectual property. The Customer shall not use any trademarks or copyrighted material owned by SchoolAI without prior written consent from SchoolAI.

6. Payment:

The Customer shall pay for the Service in accordance with the pricing and payment terms set forth in the Service Agreement. The Company may invoice the Customer on a monthly, quarterly, or annual basis, as agreed upon in the Service Agreement. The Customer shall pay all invoices within 30 days of receipt.

Failure to pay any invoice may result in the suspension or termination of the Service. The Company reserves the right to modify its pricing and payment terms at any time with written notice to the Customer.

7. Support:

The Company will provide the Customer with onboarding services, implementation services, technical support, and professional development opportunities to assist the Customer in using the Service effectively. The Company will make reasonable efforts to respond to support requests in a timely manner. The Company may modify the scope or availability of its support services at any time with written notice to the Customer.

8. Liability:

The Service is provided "as is" and without warranties of any kind, express or implied. SchoolAI shall not be liable to the Customer or any third party for any damages arising from the use of the Service, including but not limited to direct, indirect, incidental, consequential, or punitive damages. The Customer agrees to indemnify and hold SchoolAI harmless from any claims, damages, or expenses arising from the Customer's use of the Service.

9. Termination:

Either party may terminate this agreement for any reason with written notice to the other party. Upon termination of this agreement, the Customer shall immediately cease using the Service. The Company may delete any personal information associated with the Customer's account at its sole discretion. Termination of this agreement shall not relieve the Customer of its obligation to pay any outstanding fees owed to the Company.

10. Data Breaches and Security Incidents:

In the event of a data breach or security incident, the Company shall promptly investigate the incident and take reasonable steps to remediate any damage or prevent further damage. The Company shall notify the Customer in writing of any such incident within 48 hours of becoming aware of the incident. The Company shall cooperate fully with the Customer and any applicable authorities in addressing the incident.

11. Miscellaneous:

This agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral. This agreement may be amended only by written agreement signed by both parties. This agreement shall be governed by and construed in accordance with the laws of the state of Utah without giving effect to its conflict of law provisions. If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure to exercise or enforce any right or provision of this agreement shall not constitute a waiver of such right or provision.

The headings used in this agreement are for convenience only and shall not affect the interpretation of this agreement. Any notices required under this agreement shall be in writing and sent to the addresses specified in the Service Agreement. This agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns.

By using the Service, the Customer acknowledges that it has read, understood, and agrees to be bound by the terms of this agreement. If the Customer is using the Service on behalf of an educational institution, the Customer represents and warrants that it has the authority to bind the educational institution to the terms of this agreement. If the Customer does not agree to the terms of this agreement, the Customer shall not use the Service.